{"id":3529,"date":"2025-11-07T13:49:25","date_gmt":"2025-11-07T13:49:25","guid":{"rendered":"https:\/\/tmbglobal.news\/index.php\/2025\/11\/07\/sanger-leadership-center-discusses-ai-in-human-resources\/"},"modified":"2025-11-07T13:49:28","modified_gmt":"2025-11-07T13:49:28","slug":"sanger-leadership-center-discusses-ai-in-human-resources","status":"publish","type":"post","link":"https:\/\/tmbglobal.news\/index.php\/2025\/11\/07\/sanger-leadership-center-discusses-ai-in-human-resources\/","title":{"rendered":"Sanger Leadership Center discusses AI in human resources"},"content":{"rendered":"<p><\/p>\n<div>\n<p>About 150 University of Michigan students and faculty filled the Jeff T. Blau Hall Thursday afternoon to hear a talk from Tiffanie Boyd, global chief people officer of McDonald\u2019s. Hosted by the<a href=\"https:\/\/sanger.umich.edu\/\"> Sanger Leadership Center<\/a> as this semester\u2019s<a href=\"https:\/\/sanger.umich.edu\/experience\/leadership-dialogues\/\"> Leadership Dialogues<\/a> speaker series event through the Ross School of Business, Boyd spoke on how artificial intelligence has impacted business growth from a human resources perspective. Monica Worline, faculty director of the Business School\u2019s<a href=\"https:\/\/positiveorgs.bus.umich.edu\/\"> Center for Positive Organizations<\/a>, moderated the discussion.\u00a0<\/p>\n<p>Before the event, which was open to the public, Sanger hosted a private reception in partnership with the<a href=\"https:\/\/michiganross.umich.edu\/terms\/black-business-student-association\"> Black Business Student Association<\/a> and<a href=\"https:\/\/www.michiganbusinesswomen.org\/\"> Michigan Business Women<\/a>. During the reception, Boyd said AI is currently incapable of replicating the people skills that strong leaders in the workplace need.<\/p>\n<p>\u201cLeadership is not just about managing projects,\u201d Boyd said. \u201cI often say you can\u2019t just have managers who manage the work in the project \u2014 they have to manage the people. That means you have to get to know them, understand what motivates them, be able to see when they\u2019re having a bad day and put an arm around them or offer a word of encouragement.\u201d<\/p>\n<p>In an interview with The Michigan Daily, Business graduate student Brandy Blackwell, BBSA director of alumni relations, said the reception was a valuable opportunity to better understand Boyd\u2019s career trajectory.<\/p>\n<aside class=\"scaip scaip-1    \">\n\t\t<\/aside>\n<p>\u201cI think having experiences like these in intimate settings are extremely important because you not only get to know the person, but you get to know their journey,\u201d Blackwell said. \u201cHearing people that have gone through certain experiences and have been able to ascend into the corporate ladder is really important as we aspire to be in their footsteps one day.\u201d<\/p>\n<p>Boyd opened the public talk by encouraging University students to take advantage of low-stakes classroom environments to develop themselves as leaders.<\/p>\n<p>\u201cThere\u2019s no better place to practice your leadership skills than where you are now,\u201d Boyd said. \u201cThe reason is because none of you are working for the other person, so there\u2019s no payment for your service. If you can get people to work hard for you for free, when they have lots of other choices around how they spend their time \u2026\u00a0 you\u2019re going to be so far ahead when you\u2019re in a corporate setting, because that\u2019s what the job is going to be all about.\u201d<\/p>\n<p>Boyd said AI has supported human resources at McDonald\u2019s by automating routine processes like those on the<a href=\"https:\/\/jobs.mchire.com\/\"> McHire<\/a> recruiting platform, explaining this shift can help employees prioritize doing work that AI cannot.<\/p>\n<p>\u201cOne of the things that we see as a real benefit of AI is how do you help individual people better manage their own workload and prioritization?\u201d Boyd said. \u201cThis is a tool that can help you spend your time on the things that are more value-added, more important and the place where humans can make a big difference.\u201d<\/p>\n<aside class=\"scaip scaip-2    \">\n\t\t<\/aside>\n<p>One task that requires human oversight is<a href=\"https:\/\/www.lexisnexis.com\/blogs\/ae\/b\/research\/posts\/misinformation-in-artificial-intelligence\"> fact-checking AI output<\/a>. Boyd said treating AI responses with caution can help avoid poor decision-making and build critical thinking.<\/p>\n<p>\u201cIf we get too complacent and just assume what comes at us, then we\u2019re giving away our agency and ability to think critically about whether or not what we\u2019re consuming is accurate,\u201d Boyd said. \u201cAI is built on a foundation that has to have accurate data. Sometimes that\u2019s right, but sometimes it\u2019s not, and it takes a person to actually dissect that to understand is it accurate or is it not?\u201d<\/p>\n<p>Business graduate student Dominique Gill, BBSA member, told The Daily Boyd\u2019s talk was an important overview of how to work alongside AI automation in roles where its presence may feel threatening.<\/p>\n<p>\u201cGiven where we are as a society with the implementation of AI in the workforce, people are concerned about their jobs,\u201d Gill said. \u201cPeople who do have jobs lined up, they\u2019re wondering, \u2018How does this impact the work that I do?\u2019 When you think about AI, there\u2019s the opportunity to use it as a tool, and there\u2019s also the opportunity where we see automation to the point that you\u2019re concerned about your role. (I liked) seeing different ways that you can integrate it into your work and how you can use it to be empowered.\u201d<\/p>\n<p><em>Daily Staff Reporter Thomas Gala-Garza can be reached at <\/em><a href=\"https:\/\/www.michigandaily.com\/news\/business\/sanger-leadership-center-hosts-tiffanie-boyd-to-discuss-the-use-of-ai-in-human-resources\/mailto:tmgala@umich.edu\"><em>tmgala@umich.edu<\/em><\/a><em>.<\/em><\/p>\n<aside class=\"scaip scaip-3    \">\n\t\t<\/aside>\n<aside>\n\t\t<\/aside>\n<p><h3 class=\"jp-relatedposts-headline\"><em>Related articles<\/em><\/h3>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>About 150 University of Michigan students and faculty filled the Jeff T. Blau Hall Thursday afternoon to hear a talk from Tiffanie Boyd, global chief people officer of McDonald\u2019s. Hosted by the Sanger Leadership Center as this semester\u2019s Leadership Dialogues speaker series event through the Ross School of Business, Boyd spoke on how artificial intelligence [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":3530,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16],"tags":[538,854,2223,3569,185,3568],"class_list":{"0":"post-3529","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-business","8":"tag-center","9":"tag-discusses","10":"tag-human","11":"tag-leadership","12":"tag-resources","13":"tag-sanger"},"_links":{"self":[{"href":"https:\/\/tmbglobal.news\/index.php\/wp-json\/wp\/v2\/posts\/3529","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tmbglobal.news\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tmbglobal.news\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tmbglobal.news\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tmbglobal.news\/index.php\/wp-json\/wp\/v2\/comments?post=3529"}],"version-history":[{"count":1,"href":"https:\/\/tmbglobal.news\/index.php\/wp-json\/wp\/v2\/posts\/3529\/revisions"}],"predecessor-version":[{"id":3531,"href":"https:\/\/tmbglobal.news\/index.php\/wp-json\/wp\/v2\/posts\/3529\/revisions\/3531"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tmbglobal.news\/index.php\/wp-json\/wp\/v2\/media\/3530"}],"wp:attachment":[{"href":"https:\/\/tmbglobal.news\/index.php\/wp-json\/wp\/v2\/media?parent=3529"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tmbglobal.news\/index.php\/wp-json\/wp\/v2\/categories?post=3529"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tmbglobal.news\/index.php\/wp-json\/wp\/v2\/tags?post=3529"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}